Privacy Policy

GRUPO ASIANA FINANCE INC. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services. Please read this policy carefully.

1. Information We Collect

We collect several types of information from and about users of our website, including:

  • Personal Information: This includes your name, address, email address, phone number, date of birth, and other information that identifies you.
  • Financial Information: This includes your income, employment history, credit score, bank account details, and other financial information necessary to process your loan application.
  • Technical Information: This includes your IP address, browser type, operating system, and other technical information about your device and internet connection.
  • Usage Information: This includes information about how you use our website, such as the pages you visit, the links you click, and the searches you conduct.

2. How We Collect Information

We collect information in the following ways:

  • Directly from You: We collect information directly from you when you fill out forms on our website, apply for a loan, or communicate with us by phone, email, or other means.
  • Automatically: We collect technical and usage information automatically through cookies, web beacons, and other tracking technologies.
  • From Third Parties: We may collect information from third-party sources, such as credit bureaus and other financial institutions, to verify your identity and assess your creditworthiness.

3. How We Use Your Information

We use your information for the following purposes:

  • To Process Loan Applications: We use your personal and financial information to evaluate your loan application and determine your eligibility for a loan.
  • To Provide Customer Support: We use your information to respond to your inquiries, resolve disputes, and provide customer support.
  • To Improve Our Services: We use your information to analyze trends, track usage patterns, and improve the functionality and content of our website.
  • To Communicate with You: We use your information to send you updates about your loan application, promotional offers, and other important information.
  • To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

4. How We Share Your Information

We may share your information with the following parties:

  • Service Providers: We may share your information with third-party service providers who assist us with loan processing, customer support, data analysis, and other services.
  • Credit Bureaus: We may share your financial information with credit bureaus to report your payment history and creditworthiness.
  • Legal Authorities: We may share your information with legal authorities if required by law or legal process.
  • Business Partners: We may share your information with our business partners to offer you products and services that may be of interest to you.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: We use encryption to protect your sensitive information during transmission.
  • Firewalls: We use firewalls to prevent unauthorized access to our systems.
  • Access Controls: We restrict access to your personal information to authorized personnel only.
  • Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Opt-Out: You have the right to opt-out of receiving promotional communications from us.

To exercise these rights, please contact us using the contact information provided below.

7. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing behavior. You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website. Your continued use of our website after the changes are posted constitutes your acceptance of the revised policy.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • grupoasianafinanceph@gmail.com
  • +63 956 290 4495
  • Ayala Tower One and Exchange Plaza, 6767 Ayala Avenue, Bel-Air, Makati City, Philippines

Thank you for trusting GRUPO ASIANA FINANCE INC. with your personal information.